This is a digital item only. You will not receive a physical item. Your purchase includes a download for one file of digital artwork, in JPG format. There are no refunds or exchanges on digital items. All artwork is owned by Grumpy Bear Sticker Co. It is meant for one download, for personal use only. Please do not copy, alter or redistribute. These are supposed to be automatic downloads, but there is occasionally an issue with the Shopify app. Please email us if it does not send you the link automatically.