Our current processing time is 2-3 weeks!
Please let us know right away if something is not right with your order by using the 'contact' page to email us. We will do our best to fix the situation, but we do not offer refunds or order cancellations. Once an order has been placed, we cannot go back and enter discount codes if it was forgotten. Once your order has been placed, we cannot change the address. This is unfortunately due to multiple scams related to credit card fraud. Please make sure your address is correct before placing your order. We do realize that USPS can be kind of frustrating at times and we apologize for that. Unfortunately, it became very costly for us to replace orders that USPS lost in transit, so we are no longer able to do it. Once we drop off an order at the post office and it's actively moving or says 'delivered' it's out of our hands and has become a fault of USPS. However, please message me and we can try and work something out.
International Orders PLEASE READ:
All international orders will be shipped 'first class international-package' at this time and no longer sent as a 'flat.' We can no longer be responsible for resending international packages that are shipped and lost in transit. We understand that there is a price increase for custom charges in a lot of countries. All of our customs forms are filled out automatically within 'legal' guidelines, through Stamps.com. We are not able to alter them in any way without it being a federal offense for us. Please research customs charges for your country and take this into consideration BEFORE placing your order. We will not be cancelling orders or refunding if packages are already sent. If you choose not accept your package because of not wanting to pay customs charges, this is considered a 'forced return' and is against Shopify's main policy and ours. Unfortunately they do not get returned to us and our business takes a loss. Anyone who chooses to do this will be banned from ordering from our shop in the future.